JK PLAZA

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Terms and Conditions

JK Plaza Delivery Service – Terms & Conditions

Welcome to JK Plaza Delivery Service. By placing an order with us, you agree to the following terms and conditions:

  1. Order Confirmation
    • All orders are subject to confirmation and product availability.
    • Orders cannot be modified or canceled once they have been dispatched.
  2. Delivery Area
    • Delivery is available only in selected service areas.
    • Orders outside our delivery zone may be declined or may incur additional delivery charges.
  3. Delivery Time
    • Estimated delivery times are provided for convenience and may vary due to traffic, weather, holidays, or unforeseen circumstances.
    • JK Plaza is not liable for delays caused by circumstances beyond our control.
  4. Delivery Charges
    • Delivery charges, if applicable, will be communicated before order confirmation.
    • Promotional offers or free delivery may be subject to specific terms.
  5. Customer Availability
    • The customer or an authorized person must be available to receive the order at the delivery address.
    • If delivery cannot be completed due to customer unavailability or an incorrect address, additional delivery charges may apply.
  6. Address Accuracy
    • Customers are responsible for providing a complete and accurate delivery address and contact number.
    • JK Plaza is not responsible for delays or failed deliveries caused by incorrect information.
  7. Product Inspection
    • Please inspect your order upon delivery.
    • Any missing, damaged, or incorrect items should be reported immediately or within 24 hours of delivery.
  8. Returns and Refunds
    • Returns and refunds are subject to JK Plaza's return policy.
    • Perishable, customized, or opened products may not be eligible for return unless they are damaged or supplied incorrectly.
  9. Payment
    • Payment must be completed using the available payment methods before or at the time of delivery, as applicable.
    • Cash on Delivery (if offered) requires the customer to pay the exact amount whenever possible.
  10. Right to Refuse Service
    • JK Plaza reserves the right to refuse or cancel any order due to suspected fraud, pricing errors, stock unavailability, or any violation of these terms.
  11. Limitation of Liability
    • JK Plaza's liability is limited to the value of the purchased products. We are not responsible for indirect or consequential losses arising from the use of our delivery service.
  12. Changes to Terms
    • JK Plaza reserves the right to update or modify these Terms & Conditions at any time without prior notice.

For any questions or assistance regarding your order, please contact the JK Plaza customer support team.