JK PLAZA

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Shipping Policy

JK Plaza – Shipping Policy

Thank you for shopping with JK Plaza. We are committed to delivering your orders safely and on time.

Shipping Areas

JK Plaza currently delivers to selected service locations. Availability may vary depending on your delivery address.

Order Processing

  • Orders are processed during our business hours.
  • Orders received after business hours, on Sundays, or on public holidays may be processed on the next working day.
  • Customers will be notified if there is any delay in processing their order.

Delivery Time

  • Estimated delivery times are provided at the time of order confirmation.
  • Delivery times may vary depending on location, traffic, weather conditions, and product availability.
  • While we strive for timely delivery, delays may occasionally occur due to circumstances beyond our control.

Shipping Charges

  • Shipping charges, if applicable, will be displayed before order confirmation.
  • Free shipping promotions may be offered for eligible orders and are subject to promotional terms.

Delivery Attempts

If the customer is unavailable at the delivery address, our delivery team may contact the customer. If the order cannot be delivered due to customer unavailability or an incorrect address, additional delivery charges may apply for re-delivery.

Delivery Address

Customers are responsible for providing a complete and accurate shipping address, including a valid contact number. JK Plaza is not responsible for delays or failed deliveries caused by incorrect information.

Order Tracking

Where available, customers will receive updates regarding the status of their order through phone, SMS, WhatsApp, or email.

Damaged or Missing Items

Please inspect your order upon delivery. If you receive damaged, defective, or missing items, notify JK Plaza within 24 hours so we can assist you promptly.

Delivery Restrictions

Certain products may have delivery restrictions based on local regulations or service availability.

Contact Us

For any questions regarding shipping or delivery, please contact the JK Plaza customer support team during business hours.